Legal & Compliance

SMS Terms & Conditions

Evolution Wellness & Primary Care  ·  Last Updated: August 28, 2026

These SMS Terms & Conditions describe how Evolution Wellness & Primary Care uses text messaging to communicate with patients, prospective patients, and other individuals who have consented to receive SMS messages from us.

Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive text messages from Evolution Wellness & Primary Care, you consent to receive SMS messages from us at the number you provide.

Consent may be provided through website forms, patient registration or intake forms, direct communication with our office, or other approved opt-in methods.

Consent to receive promotional or marketing text messages is not a condition of purchasing goods or services from Evolution Wellness & Primary Care.

Types of Messages You May Receive

SMS messages may include:

  • Appointment scheduling and rescheduling
  • Appointment reminders and confirmations
  • Follow-up messages
  • Patient-initiated conversational responses
  • Office notifications and schedule changes
  • Administrative communications
  • Information about requested services
  • New patient communication
  • Service announcements
  • Promotional or marketing messages when appropriate consent has been provided
  • Information about wellness, IV therapy, aesthetics, and other services offered by Evolution Wellness & Primary Care

SMS messaging is not intended to replace emergency medical care or urgent medical communication.

Message Frequency

Message frequency may vary depending on your interaction with Evolution Wellness & Primary Care, your appointments, your requests, and the communication preferences you have selected.

Message and Data Rates

Message and data rates may apply according to your mobile carrier and wireless plan.

Evolution Wellness & Primary Care is not responsible for charges imposed by your mobile carrier.

Opting Out

You may opt out of SMS messages at any time by replying:

STOP

After you opt out, Evolution Wellness & Primary Care will send a confirmation that you have been unsubscribed and no additional SMS messages will be sent unless you subsequently opt in again.

Help and Support

For assistance with SMS messaging, reply:

HELP

You may also contact Evolution Wellness & Primary Care at:

270-238-6468

Mobile Number and SMS Consent Privacy

Evolution Wellness & Primary Care may collect your name, mobile telephone number, communication preferences, and information related to your interactions with our SMS messaging program.

We use this information to provide communications you have requested or consented to receive.

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

SMS consent information is used only for communications from Evolution Wellness & Primary Care and by service providers necessary to facilitate and deliver those communications.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.

Carrier Availability

Delivery of SMS messages is subject to effective transmission by your mobile carrier and network provider.

Evolution Wellness & Primary Care cannot guarantee that every SMS message will be delivered or received within a specific period of time.

Mobile carriers are not liable for delayed or undelivered messages.

Updating Your Mobile Number

If your mobile number changes, please notify Evolution Wellness & Primary Care so that your contact information and communication preferences can be updated.

You are responsible for providing a current and accurate mobile telephone number.

Healthcare and Sensitive Information

Text messaging may not always be a secure form of communication. Patients should avoid sending highly sensitive medical information through SMS unless specifically instructed to do so through an approved communication method.

For urgent medical concerns, patients should contact the office directly. For medical emergencies, call 911 or seek immediate emergency medical care.

Changes to These Terms

Evolution Wellness & Primary Care may update these SMS Terms & Conditions periodically.

Any changes will be posted on this page with an updated revision date.

Continued participation in the SMS program after changes are posted may be subject to the updated terms.

Contact Information

For questions about these SMS Terms & Conditions, contact:

Evolution Wellness & Primary Care
Phone: 270-238-6468

For SMS support, reply HELP.

To opt out of SMS messages, reply STOP.